Start Your Future in Tech/IT
DEVELOP TECH SALES SKILLS, AND GET PAID WHILE YOU LEARN
The INCAP Technology Sales Associate Career Program (CP) introduces adults to careers in technology sales, customer success, and business development. You’ll learn to identify customer needs, evaluate technology solutions, handle negotiations, and more.
- Learn about the sales pipeline and buyer’s journey
- Research customers, markets, and sales opportunities
- Deliver tech demonstrations and sales pitches
- Build negotiation skills to close deals
What You'll Earn
- INCAP credential, recognized by Tech/IT companies in Indiana as equivalent to an associate degree in technology sales
Is This Program Right For You?
This could be a great fit if you…
- Enjoy working with people and building relationships
- Are curious about how technology businesses sell their products
- Are interested in sales, technology, or marketing
- See yourself in a role that combines critical thinking, technology, and collaboration
What You'll Actually Do
BUILD SALES CONFIDENCE
- Understand the sales environment
- Map the buyer’s journey
- Apply a structured consultative selling process
CONNECT WITH PROSPECTIVE CUSTOMERS
- Research prospective customers
- Conduct multi-channel outreach
- Build and maintain a qualified early sales pipeline
SUPPORT DISCOVERY STRATEGY
- Lead structured discovery sessions
- Qualify opportunity viability
- Document and advance sales opportunities
MOVE DEALS FORWARD
- Deliver demonstrations and presentations
- Prepare proposals for potential customers
- Handle negotiations and closings
ENSURE ONGOING RELATIONSHIPS
- Manage customer relationship management (CRM), pipeline, and sales forecasting information
- Coordinate with customer success teams
- Support account relationships and customer retention
BUILD SALES CONFIDENCE
- Understand the sales environment
- Map the buyer’s journey
- Apply a structured consultative selling process
CONNECT WITH PROSPECTIVE CUSTOMERS
- Research prospective customers
- Conduct multi-channel outreach
- Build and maintain a qualified early sales pipeline
SUPPORT DISCOVERY STRATEGY
- Lead structured discovery sessions
- Qualify opportunity viability
- Document and advance sales opportunities
MOVE DEALS FORWARD
- Deliver demonstrations and presentations
- Prepare proposals for potential customers
- Handle negotiations and closings
ENSURE ONGOING RELATIONSHIPS
- Manage customer relationship management (CRM), pipeline, and sales forecasting information
- Coordinate with customer success teams
- Support account relationships and customer retention
Typical Program Timeline
Months 1-3
3 days/week at training center and 2 days/week at employer
Paid work $17–25/hour
Months 4-6
2 days/week at training center and 3 days/week at employer
Paid work $17–25/hour
Months 7-12
1 days/week at training center and 4 days/week at employer
Paid work $17–25/hour
Months 13-18
Half day/week at training center and 4.5 days/week at employer
Paid work $17–25/hour
Months 19-24
1 day/month at training center and rest of time at employer
Paid work $17–25/hour
At completion, graduates have three options
Start your career in Tech/IT
Continue learning in college
Keep training in another INCAP adult program
Schedules may vary based on your employer.
Real Jobs You Can Land After This Program
The Technology Sales Associate Career Program prepares trainees to move into roles that support technology sales and customer success — with real experience that employers value. Common roles INCAP graduates are prepared for include:
- Sales Development Representative
- Business Development Representative
- Junior/Associate Sales Associate
- Customer Growth/Customer Success Representative
- And many more
Ready to Take the Next Step?
Program spots are limited and based on where you live, and opportunities are not listed online. Your Industry Talent Association can help you explore your options.
Common Questions
Program Basics
What can I expect to earn while completing this program?
INCAP Technology Sales Associate trainees typically earn between $17 and $25 per hour, with the exact rate depending on the organization. Because Technology Sales Associate trainees are employees, they fall under their employer's policies for benefits, performance reviews, and pay increases over time.
When can I begin the program, and how long does it last?
INCAP Technology Sales Associate positions are two-year, full-time positions. They become available throughout the year. Connect with your Industry Talent Association to learn about program availability.
What does a typical schedule look like?
An INCAP Technology Sales Associate trainee should expect to spend 8-hour days with their employer or at their training center. How often they’re with their employer and at the training center changes as trainees progress in the program.
- Months 1-3: 3 days/week at training center and 2 days/week at employer
- Months 4-6: 2 days/week at training center and 3 days/week at employer
- Months 7-12: 1 days/week at training center and 4 days/week at employer
- Months 13-18: Half day/week at training center and 4.5 days/week at employer
- Months 19-24: 1 day/month at training center and rest of time at employer
What You'l Learn & Earn
What knowledge and professional skills will I learn?
Technology Sales Associate trainees learn a combination of technical and professional skills that prepare them for technology sales and customer success positions.
- Research skills: Research markets and prospective customers
- Sales skills: Build relationships and support customers through the buyer’s journey
- Technology skills: Use CRMs, AI, and other tools to support work
- Professional skills: Develop skills in communication, collaboration, and negotiation
What will I earn when I complete the program?
Trainees earn an INCAP credential that will be recognized by TechIndiana and technology-related companies across Indiana as equivalent to an academic associate degree in technology sales. They also may receive college credit toward a related degree program.
Trainees may also earn stackable industry certifications during the program, including CompTIA AI Fundamentals and Sandler credentials, along with optional CRM and technology certifications.
What Happens Next
What career opportunities can the Technology Sales Associate aprogram lead to?
After completing an INCAP Technology Sales Associate program, you will be prepared for a wide variety of technology sales and customer experience roles. Examples include:
- Sales Development Representative
- Business Development Representative
- Junior/Associate Sales Associate
- Customer Growth/Customer Success Representative
- And many more
Many Technology Sales Associate trainees are hired directly by their employer or continue working within the industry after completing their program.
How can I continue advancing my career after this program?
fter completing an INCAP Technology Sales Associate program, you have several options:
- Start working full-time in technology sales or customer success
- Go to college and potentially finish a sales- or tech-related degree faster with earned credits for your INCAP credential
- Continue with another INCAP Career Program to further your knowledge
Applying And Getting Started
Are there any classes or previous experiences required for this program?
While not required, there are several prerequisite and bridge learning opportunities that provide a strong foundation for success. Prior to or alongside their training program, adults are encouraged to complete self-paced online courses in professional business communication, CRM fundamentals, basic technology and cloud concepts, business math, and foundational B2B sales.
Can I continue working while completing the program?
While you may be able to continue working part-time, the INCAP Technology Sales Associate Career Program is a full-time position. You'll be hired by a participating employer and earn a paycheck while completing technical instruction, building the skills needed for your new career. Instead of leaving the workforce to go back to school, you'll learn and work at the same time.
How do I find available opportunities?
Technology Sales Associate opportunities are not listed online and vary by location. To find available opportunities, talk to your Industry Talent Association.
Where can I find more detailed information about this program?
If you want a deeper look at the INCAP Techology Sales Associate Career Program, you can review the full occupation profile, which walks you through what to expect.
- Occupation Profile (PDF, 2 pages)