INCAP OCCUPATION PROFILE

Insurance Associate

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Start Your Future in Insurance

EXPLORE CAREERS IN INSURANCE, HELP CLIENTS MANAGE RISK, AND GET PAID WHILE YOU LEARN

The INCAP Insurance Associate Apprenticeship Program (AP) gives high school students real-world experience inside the insurance industry while building professional skills that apply across business and financial services careers. Apprentices learn how insurance helps individuals, families, and businesses manage risk while gaining exposure to customer service, underwriting, claims, benefits, and agency operations.

  • Support clients and insurance professionals in day-to-day operations

  • Learn how policies, claims, risk management, and insurance products work

  • Build professional skills in communication, technology, and customer service

  • Explore multiple insurance career pathways before graduation

What You'll Earn

  • High school diploma with Employment Honors Plus seal
  • INCAP credential, recognized by businesses in Indiana
  • Certified Insurance Service Representative designation

Is This Apprenticeship Right For You?

This could be a great fit if you…

  • Enjoy helping people solve problems and make informed decisions

  • Pay attention to details and enjoy organized work

  • Are interested in business, finance, entrepreneurship, insurance, or risk management

Connect with INCAP Near You

What You'll Actually Do

Customer Service

HELP CLIENTS UNDERSTAND AND MANAGE THEIR INSURANCE NEEDS

  • Answer basic customer questions

  • Assist with policy servicing activities

  • Support client communications and relationship management

  • Learn how insurance professionals help protect people and businesses

Typical Apprenticeship Timeline

11th Grade

11th Grade

3 days/week at employer and 2 days/week in school

Paid work $10-15/hour

Summer

Summer

Summer hours are highly encouraged and should be agreed upon between the apprentice and employer

Paid work $10-15/hour

12th Grade

12th Grade

4 days/week at employer and 1 day/week in school

Paid work $10-15/hour

At completion, graduates have three options

Start your career in Insurance

Start your career in Insurance

Continue learning in college

Continue learning in college

Keep training in an INCAP adult program

Keep training in an INCAP adult program

Real Jobs You Can Land After This Program

Depending on which specialized insurance pathway is pursued in their second year, Insurance Associate apprentices may qualify for a wide range of insurance positions. Common roles INCAP graduates are prepared for include:

  • Enrollment Specialist

  • Benefits Service Representative

  • Claims Intake Specialist

  • Risk Management Assistant

  • Underwriting Assistant

  • And many more

Ready to Take the Next Step?

Apprenticeship spots are limited and based on where you live, and opportunities are not listed online. Your school counselor or regional INCAP Connector can help you explore your options.

Common Questions

Program Basics

How much do Insurance Associate apprentices get paid?

When does the apprenticeship start and how long does it last?

What does a typical weekly schedule look like?

What is the work environment like?

What You'l Learn & Earn

What skills will I learn?

What classes will I take?

What will I earn when I complete the apprenticeship?

What Happens Next

What jobs can I get after completing the Insurance Associate apprenticeship?

What are my options after the program?

Applying And Getting Started

When should I start preparing for this apprenticeship?

How do I find available apprenticeship opportunities?

Where can I find more detailed information about this program?